Returns & Exchanges

At Proactive, we want you to feel confident in every piece you wear; if your fit isn't perfect, we offer a seamless 30-day return policy for all unworn apparel. Our goal is to ensure your wardrobe matches your lifestyle without any added stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print and Pack

  Download your prepaid shipping label and place your items in their original packaging, ensuring all tags remain attached.

• 3.
  Drop Off

  Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.

• 4.
  Receive Refund

  Once our quality team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.